Bring in new customers
Use rewards, vouchers, gift cards, and offers people can use and share.
For Western North Carolina merchants
Grow sales, bring customers back, and save more with a local merchant network.
Use Coupling to attract new customers, build loyalty with existing ones, and join a merchant exchange network that helps local businesses keep more value moving close to home.
Build loyalty
Give existing customers a reason to come back and spend again.
Create more savings
Join a merchant network where businesses can accept each other's tokens.
Works with SquareWorks with CloverWorks with ToastNo transaction feesMerchant-controlled token acceptance
Local merchant network
Accept other local merchants' tokens and grow your reach without giving up control.
With Coupling, you choose which local merchants to connect with and how much of their token value you'll accept. That helps bring in new customers, gives existing customers more ways to spend, and keeps more value moving through the local network.
For merchants
Bring in customers from other local businesses, encourage repeat visits, and control your exposure with merchant-set limits.
For customers
Use rewards, vouchers, and gift value at more than one business instead of being stuck with a single merchant.
For the local economy
Keep more spending inside a connected group of local businesses instead of losing value out of the area.
How merchant partnerships work
Grow local partnerships without opening the network blindly.
Start with your own rewards, then add a partner when the relationship makes sense and cap how much of their value you accept.
Merchant control
Choose the partner
Accept value only from businesses you trust and want to bring into your local circle.
Acceptance cap
Start with a $100 limit
Set a dollar amount that fits your comfort level before any partner value is accepted.
Local growth
Keep value moving nearby
Give customers more places to spend while keeping the relationship rooted in WNC merchants.
Start with your own offer
Lead with rewards, vouchers, or gift cards customers already understand.
Add one partner
Choose a nearby merchant with overlapping customers or a natural business relationship.
Grow carefully
Raise the cap only after the partnership proves useful for both sides.
WNC example
A WNC partnership can start with a cap, not a blank check.
Mountain Roast can choose to accept up to $100 of Slope Side value, then bring that value back to Slope Side for wholesale orders, event tabs, or future redemptions.
That keeps the partnership useful without making the network feel abstract, risky, or hard to explain to staff.
Network overview
See your network
Track who you are connected to, how strong your network is, and which token relationships are active.
Spend map
Show where tokens can be spent
Customers and merchants can quickly see which nearby businesses accept a token, making rewards more useful.
Partner limit
Set a limit and accept a partner token
Accept a partner's token up to a dollar amount you choose, so you stay in control as the network grows.
POS and payment workflow
Start the sale in Square. Let Coupling handle tokens, discounts, and rewards.
Coupling can run in manual mode, but it can also plug into your checkout flow. A Square transaction creates the matching Coupling charge, token redemption reduces the amount due, Square collects the remaining balance, and payment confirmation sends the reward back automatically.
Square integrationManual mode availableClover and Toast nextMore payment systems ahead
How the integrated checkout works
Keep your current checkout. Add Coupling as the token layer.
The flow below describes the Square-connected experience. The screenshots under it show the same redemption and reward logic in manual mode.
Checkout system
Square POS
$15.00 sale
Charge starts in Square
A normal Square transaction creates the matching charge inside Coupling.
Square creates the original charge.
C
2Token layer
Coupling
-$10.00 redeemed
Redeem tokens in Coupling
Customers use eligible token value, and Coupling updates the amount still due.
Coupling applies token value and recalculates what is still due.
Checkout system
Square POS
$5.00 paid
Square collects the updated amount
The shopper pays the discounted amount through the checkout system the merchant already uses.
Square now checks out only the remaining balance.
C
4Token layer
Coupling
+$0.25 reward
Coupling disburses the new reward
Payment confirmation triggers token disbursal, and the customer receives the new reward immediately.
Coupling sends the post-payment reward automatically.
Available now
Manual mode and Square-connected checkout flows.
Next up
Clover and Toast integrations for the same redemption flow.
Longer term
More payment and invoicing systems so Coupling can plug into more kinds of merchant workflows.
What the shopper sees
Tokens reduce the balance before checkout, and the new reward appears after the transaction closes.
Current screenshots below show the live manual-mode flow. The Square-connected version uses the same Coupling redemption and reward logic, but the sale starts and finishes inside Square.
1Charge generated
Generate the charge in Coupling POS
The merchant creates the token-aware checkout and shows a QR code the customer can pay against.
2Customer payment
Customer pays with wallet or gift card
The shopper uses the Coupling wallet or gift-card value, and the app shows exactly how much is covered before checkout finishes.
3Tokens redeemed
Tokens are redeemed at the register
Coupling shows the token portion collected and the remaining amount still due so the merchant can close the sale cleanly.
4Reward disbursal
The reward is disbursed automatically
When the transaction completes, Coupling immediately issues the new reward back to the customer.
Built for how WNC merchants actually sell
Use Coupling your way
Start with the customer app, lead with a tap card, or use both. The product stays focused on merchant adoption instead of forcing one loyalty format.
Physical proof
Tap-ready NFC gift card
Keep a tangible option near the counter for customers who want a card in hand while the same Coupling account still supports digital rewards and vouchers.
Great for gift cards, staff-loaded welcome vouchers, and early merchant rollouts that want visible proof at the counter.
Transparent pricing
Simple tools. Predictable costs.
Merchants should understand the numbers in one glance: one low monthly subscription, zero transaction fees, and low-cost token issuance when the network grows.
Merchant subscription
$10/month
Run rewards, vouchers, coupons, and gift cards without paying a fee every time a customer redeems.
+Free for users
+No transaction fees
+Works with Square, Clover, and Toast
+Merchant-controlled rewards, vouchers, and gift cards
$
Token minting cost
Mint $10,000 in value for about $1.20.
Leverage the low-cost nature of token issuance instead of paying a percentage of every redemption. Coupling costs stay tied to network operation, not your revenue volume.
Mint $10,000 worth of tokens for about $1.20.
Need help planning a rollout or merchant network?
Book a demo and we'll walk through your current checkout flow, network goals, and what the pricing looks like for your shop.
Local merchant spotlight
What Coupling looks like in a real Asheville practice
"I use Coupling for reward points and gift cards at my massage therapy practice. My clients love earning rewards they can share with friends."
Emily Manders, Sacred Hands Alchemy
At Sacred Hands Alchemy, customers can scan the sticker, redeem rewards, and join the shop's Coupling offer in seconds. It turns a simple counter sign into something customers can actually use and share.
Demo-first next step
See how Coupling fits your store before you commit
We'll walk through rewards, vouchers, coupons, gift cards, and the merchant-network setup using your actual checkout flow.
Ask about bonus vouchers toward your subscription when you try Coupling.